Experience
Bartender & Pool Bar
Voco Monaco IHG Hotel · Dubai World Island, UAE August 2024 — Present
  • Supported floor and bar operations during high-volume service periods
  • Coordinated with servers and kitchen to ensure smooth service flow
  • Assisted in supervising junior staff during peak shifts
  • Maintained service standards aligned with IHG luxury expectations
  • Contributed to revenue growth through premium upselling strategies
Waiter
NH Collection Palm Jumeirah · Dubai, UAE March 2023 — August 2024
  • Delivered high-quality, attentive service in a fast-paced dining environment
  • Proactively upsold menu items and promotions to maximise revenue
  • Ensured a positive guest experience at all times
Senior Waiter
Infusion on Long · Longstreet, Cape Town, South Africa October 2021 — March 2023
  • Provided exceptional customer service and upselling
  • Managed orders, invoices, and trained new staff
  • Cross-trained in kitchen (hot section) and bar back
Kitchen Staff
Peninsula Hotel · Sea Point, Cape Town, South Africa March 2019 — January 2020
  • Assisted chefs and maintained kitchen hygiene
  • Prepared dishes and supported kitchen operations
  • Pastry, hot section, and cold section — basic knife skills
Education
Hotel Management Traineeship
Infusion on Long, Taj Hotel & Peninsula Hotel · Cape Town, South Africa
Training in hospitality management and professional cookery
2019 – 2023
Matric Pass Diploma
Mondale High School · Cape Town, South Africa
2013 – 2018